There are six Apple Store Hong Kong locations to choose from for the American brand, including one shop within ifc mall (8 Finance Street).
At the stores, you can purchase Apple’s Macintosh personal computers, software, iPads, iPhones, Apple Watches, Apple TVs, accessories, and select third-party accessories.
In Hong Kong, all of the stores have a Genius Bar for Apple technical support.
Causeway Bay – Hysan Place.
If your product, like an iPhone smartphone, requires repair, the in-store Genius service staff will discuss with you available repair options, explain any applicable charges, and prepare your equipment for repair.
ifc mall.
You can reserve a time for the Genius Bar, and for software or services, the help is reachable even faster by phone or chat. Most in-store sessions last about 15 minutes, but some may take longer, depending on the issue.
Festival Walk.
There are even free workshops, covering everything Apple related from learning the basics for new products to editing photos and more.
In addition, the services include youth programs (like Apple Camp) and school Field Trips to the Apple Store.
Apple Store Hong Kong – Locations & Opening Hours
apm
418 Kwun Tong Road, Shop C – 19 & 21 & 23 & 25 & 27, Millenium City 5, apm
Kwun Tong, Kowloon, Hong Kong
Opening Hours: Monday-Sunday 10:00-22:00
apple.com/hk/en/
Canton Road
100 Canton Road
Tsim Sha Tsui, Kowloon, Hong Kong
Opening Hours: Monday-Sunday 10:00-22:00
Causeway Bay
500 Hennessy Road, Shop G01-03, 101-103, 201-203, Hysan Place
Causeway Bay, Hong Kong
Opening Hours: Monday-Sunday 10:00-22:00
Festival Walk
80 Tat Chee Avenue, Shop Shop LG1-40, Festival Walk
Kowloon Tong, Kowloon, Hong Kong
Opening Hours: Monday-Sunday 10:00-21:00
ifc mall
8 Finance Street, Shop 1100 – 03 / Level 1, Shop 2091 – 95 / Level 2, shop 3093 – 97 / Level 3, ifc mall
Central, Hong Kong
Opening Hours: Monday-Sunday 10:00-21:00
New Town Plaza
18 Sha Tin Centre Street, Shop 426-428, Level 4, New Town Plaza Phase 1
Sha Tin, New Territories, Hong Kong
Opening Hours: Monday-Sunday 10:00-22:00
To reach Genius Bar services online and check out the upcoming Apple Store Hong Kong workshops, you can do so through the official website.
There is also a dedicated support website, available at getsupport.apple.com. The website will connect you to support by phone, chat, email, and other means.